Rapid technological developments, rising competitors and elevated buyer expectations have made a marketer’s job harder than ever before. OneIndia BSC provides the below companies to each the operating corporations – Ambuja Cement and ACC. BSC strives to be the Centre of Excellence for these operational activities and it’s our endeavour to develop the processes that might deliver Customer Delight by being efficient and enhancing productivity.
The advantages of adopting a BSM approach will range for different organisations, however usually embrace improved relationships with prospects, suppliers and colleagues; service quality enhancements; cost reductions through improved effectivity; and a discount in service outages and the affect of outage.
BMC (a enterprise services management resolution) is a BSM (Enterprise Service Administration) resolution, includes BMC Enterprise Service Support, Assurance & Automation as well as Service Enabling Architecture (BMC Atrium: discovers, fashions, and manages enterprise and IT services and processes).
The OTC course of serves as the gateway for generation of income. It includes activities equivalent to buyer creation and modification, manage collections, manage reductions, control assurance actions, debtor’s administration, audit and compliance and MIS reporting.
By means of our give attention to fast challenge resolution, robust customer relationships and higher retention, we enable our clients to expand operations, reach extra prospects, and launch new products & providers faster, with sustained customer satisfaction.